For technical assistance, the Online Support Desk can be reached at 1-866-511-5991 (Toll Free). Call during the following hours (Pacific Time): 8:00 A.M. to 2:00 A.M. Monday through Friday, excluding holidays. Saturday & Sunday: Closed. For After Hours and Weekend Inquiries: students are asked to submit a request by email. Requests submitted after hours will be reviewed on the following business day (excluding holidays) and replied to within 24 hours.